If you have received a damaged or defective item, we will exchange it for you hassle free. Just send us an email request to support@lt-b.com or using the contact form below specifying your model name, serial # of the unit and your address and telephone # and we will email you a prepaid shipping label for you to be able to return your item for exchange completely free of charge.
We provide 1-year warranty for all our products. If you have a warranty related issue just send us an email request to support@lt-b.com or using the contact form below.
In your email to us please indicate the following:
1. Your name and phone #
2. Model name and serial # of the product
3. Problem you are having with the product
Our friendly customer service representatives will reply to you with instructions on how to return the product to us.
EcoHome - the ultimate whole house air purifier that includes all our technology and is great for the whole house up to 3,000 ft2
EcoRoom - is our best purifier for any single room at home or at the office as it has all our technology and remote control.
EcoTravel - will be your best companion on the go: cars, hotel rooms, mobile homes, yachts.
EcoSpace - is compact and great for bathroom, storage, garage, laundry room, basement and attic.
EcoFood – is a must have to wash and disinfect fruits, vegies, meat and fish.
EcoShield – don’t leave home without it - great in flights, buses, malls, movie theaters, classrooms and auditoriums.
EcoWear – uniquely designed air purifier for your closet to remove odors from your clothes and shoes.
15210 Stagg Street #1
Van Nuys, CA 91405
Mon - Fri: 08:00 a.m. - 06:00 p.m. EST
Saturday: 10:00 a.m. - 04:00 p.m. EST
Sunday: Closed